Terms & Conditions
  • The following words and terms, when used with these Terms and Conditions, shall have the following meanings, unless the context clearly indicates otherwise.
  • “You”: The user of the Website.
  • “Player Account”: A personal account opened by an individual and maintained with Slots33 to enable that person to play games on the Website.
  • “Software”: Any program, data file or any other content derived therefrom, that needs to be downloaded, accessed or otherwise utilized by you, to enable you to use and access the Website and services offered.
  • “Games”: Internet gaming system on the Website and related services and gaming activities as offered and listed on Slots33 including but not limited to, online casino and/or online slots and/or any other games, if applicable.
  • “Device”: Any application access device, including but not limited to personal computers, laptops, mobile phones, personal digital assistants, PDA phones, handheld devices employed for the use of the Website and Services.
  • “Services”: The Website’s Software and Games.
  • By registering to use the services covered by these Terms and Conditions on Slots33 (hereinafter each separately and all together collectively referred to as “Slots33”, “Company”, "Website", "Site", “We”, “Our” or “Us”), you are certifying that you are at least 18 years of age, and that you legally acknowledge to have read, fully understand and agree to be bound by and to comply with these "Terms and Conditions." If you do not wish to accept the following terms and conditions, you must neither register nor open an account and you will be unable to access the software and the gaming services offered in conjunction therewith.
  • All product information, registration on the Website and use of any services offered by Slots33 are subject to these "Terms and Conditions".
  • These Terms and Conditions represent the complete, final and exclusive agreement between the user and Slots33. These “Terms and Conditions” supersede and merge all prior agreements, representations and understandings between the user and Slots33. You confirm that, in agreeing to accept these Terms and Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Terms and Conditions.
  • Slots33 reserves the right to amend these Terms and Conditions at any time without prior notification. Such amendments shall become enforceable with immediate effect immediately upon publication in the "Terms and Conditions" section of the Website. It is the user’s responsibility to review the Terms and Conditions on a regular basis. Continued use of any services of the Website after a change or update has been made to the Terms and Conditions will constitute your acknowledgement and acceptance of said change or update.
  • We reserve the right to transfer, assign, and sublicense or pledge this Agreement, in whole or in part, to any person without notice and you will be deemed to consent to such assignment.
  • We reserve the right, at our own discretion, to request any user to furnish us with a proof of identity and age as a precondition before the user is allowed to participate in or utilize any of Slots33’s services.
  • Slots33 reserves the right to add new games or functions to the Website or to commence, discontinue, restrict access to or modify any games or functions at any time.
  • In case of any contradiction between a provision of this Agreement and any provision on the Website, the provisions as stated in this Agreement shall prevail.
  • In the event that the Website Terms and Conditions are translated into another language, the English version shall prevail.
  • Slots33 grants to you a personal, non-exclusive, non-transferable and revocable right to use the Software on your device(s), solely to enable you to fully access and utilize the Services. Your use of the Software does not give you ownership of any intellectual property rights of the Software.
  • Slots33’s website URL, along with other trademarks, services and/or trademarked names belong to Slots33 and/or the licensors. In addition, any other content on the Website, including images, pictures, graphics, photographs, animations, video, audio, figures, text, etc. (the “Information”) all belong to Slots33 and/or our licensors and are meant for your personal and non-commercial use only.
  • You may not in any way or by any means adapt, copy, modify, reproduce, store, distribute, display, publicly perform, broadcast, publish, transmit, sell, rent, lease or license or otherwise communicate or make the Software and/or the Information available to any other person, website or on any other media and/or device without our prior consent.
  • The Software, Services and the Information provided on the Website are protected by copyrights, trademarks and other forms of intellectual and proprietary rights. All rights, titles and interests in and to the Software, Services and Information on the Website are owned by, licensed to and/or controlled by Slots33 and/or our licensors. You acknowledge that you do not acquire any rights, interests, or licenses to the Software, Services and the Information through your use of the Website.
  • In order to place a bet or play a game on the Website, you will need to open an account with Slots33. You will be required to provide authentic and accurate personal details such as email, mobile number, full name, gender and date of birth. If it is determined by Slots33 that any information that was given by the Player is false, Slots33 reserves the right to suspend the Player's account along with all related cash credits. The account will remain suspended until such time that Slots33 has determined in its sole discretion that the Player's information is authentic and accurate.
  • You are only permitted to have one account with Slots33 and the personal details supplied for this account will be confirmed through our verification process. If multiple accounts for one Player are found, Slots33 reserves the right to withhold any outstanding bonus balance and/or suspend additional personal accounts without any warning.
  • Slots33 reserves the right to request sufficient proof of a Player’s identity at any given time. Such evidence must legally prove a Player’s personal information, payment details and/or any other additional information that may be required to pass relevant security checks.
  • We will take reasonable and appropriate measures to ensure that any personal information collected from the Player is kept confidential. We will only use the Player’s personal information in accordance with our Privacy Policy, which is set out in full on the Website. Slots33 reserves the right to amend the Privacy Policy at any time.
  • Slots33 reserves the right to refuse its membership to any applicant and to suspend an existing Player’s playing privileges without cause at its sole discretion.
  • Upon the successful registration of a Player account, you are bound by and agree to the acceptance of terms and conditions in this Agreement (and their amendments), as well as all the game rules in Slots33.
  • Commercial use of Slots33 is strictly forbidden. The Player is allowed to play at Slots33 only for personal and private purposes.
  • Before placing bets, the Player is responsible for verifying the laws on gambling that govern the place where the Website is used. It is your sole responsibility to determine the laws that apply in your jurisdiction. You are responsible for any consequences that may result from not determining the legality of online gaming in your jurisdiction.
  • You are fully aware of the fact that there is a risk of losing money through the use of the Website and you accept full responsibility for any such losses. You hereby accept that Slots33 reserves the right to limit and/or refuse any of your wagers. In the event of any dispute regarding a wager or winnings, the decision of Slots33 shall be final and binding.
  • The Player shall be solely responsible and agree to pay all fees and/or costs incurred, as well as to report and pay all applicable taxes as required by the applicable governing law while using any services of Slots33.
  • It is your sole responsibility to ensure that you understand the rules and procedure of the games offered on the Website before you play any such games.
  • These terms make reference to specific betting and gaming terminology. If you are unsure of the meaning of any betting or gaming terminology, you should contact Slots33 support and refrain from placing a bet or from playing any game in any event until you are confident that you fully understand the relevant betting or gaming terminology.
  • You may not transfer, sell or pledge your account and rights under this Agreement to another person, fiduciary or any other third party, company, natural or legal individual, foundation and/or association.
  • Each Player is solely responsible for keeping his/her own account username and password secure. Each Slots33 Player is, without exception, expected to strictly disallow any other person or third party including, without limitations, any minor, from using or reusing his/her Slots33 account, from accessing and/or using any materials or information from the Slots33 website as well as from accepting any prize. The Player is solely responsible for any purchases and/or losses that are self-incurred or incurred via a third party on his/her Slots33 account.
  • We will not be liable if you disclose your username, password or account number to another party. If a third party becomes aware of your username, password or account number, then bets or wagers placed by third parties will be considered valid. You should contact us in any circumstances where you believe your player account has been compromised.
  • It is your sole responsibility to ensure that the information supplied to us is at all times both accurate and current, and to advise us of any changes at the earliest opportunity. Failure to do so may cause your account to be suspended if any routine verification checks highlight a difference or discrepancy that we have not been made aware of.
  • The Player shall not commit any act or display any conduct that damages reputation of Slots33 or any other related service providers.
  • It is your sole responsibility to periodically check for any changes and/or updates to these Terms and Conditions. We have no obligation to notify you of such amendments. If you do not agree to any changes and/or updates to the Terms and Conditions, you should immediately stop using the Website and all its services.
  • You are acting on your own behalf.
  • You are not restricted by any limited legal capacity.
  • You are not diagnosed or classified as a compulsive gambler.
  • You are not under the age of 18 or the legal age for gambling activities under the laws of jurisdiction that apply to you, whichever is greater.
  • You are not using the Website and your player account for commercial purposes.
  • When opening a Player account, you are not providing any information or make any statement to us that is untrue, false, incorrect or misleading.
  • All details which you give or have given in the process of registering with the Website are accurate and you will continue to update such details should there be any changes.
  • The bank account details supplied by you are those of the registered account holder and the account has not been reported as faulty or hacked or blocked.
  • Your player account username and password are kept secure, confidential and protected against unauthorized access or use.
  • You are solely responsible for your player account username and password used on the Website and/or through any connected devices the use of any services offered by Slots33, regardless of whether such access and/or use was authorized by or known to you or not.
  • You are fully aware of the fact that there is a risk of losing money through the use of the Website.
  • You are not depositing funds originating from any illegal and/or unauthorized activities.
  • You are not engaging in criminal activities and/or intending to utilize the Player account in connection with such activities.
  • You are not using or intending to use or intending to allow any other person to use the Website and the Player account for any prohibited or unlawful activity, including but not limited to, fraud or money laundering, under any applicable laws in your jurisdiction and the laws that apply to us.
  • You are not colluding or attempting to collude or intending to participate, directly or indirectly, in any collusion scheme with any other player(s) in the course of any game you play or will play on the Website.
  • You are not one of our officers, directors, employees, consultants or agents, nor one of our affiliates or subsidiaries, or suppliers or vendors, nor are you an immediate family member of such person.
  • You have not previously held a Player account which was suspended or terminated either by us or by any other online gaming operator, or charged back any monies via a Player account.
  • You are not interfering other users from using the Website and its services.
  • You are not soliciting or in any way attempting to obtain any information relating to other users of the Website.
  • You are not breaking in, accessing or attempting to break in or access or otherwise bypass the security of the Website.
  • You are not uploading or distributing any material that contains viruses, corrupted data or anything that may affect the performance of the connected devices, the Website and its services.
  • You are not posting or transmitting any unlawful, harassing, abusive, threatening, defamatory, obscene, indecent, inflammatory, racial, pornographic or vulgar content or material to the Website and/or connected devices.
  • Players must wager from funds that have been deposited into their respective Player accounts. After successfully depositing funds into account, the total bet must be equivalent to or exceed the deposited amount. Failure to comply will result in failure to apply for any withdrawal, thus it is advisable for Players to make deposits based on demand.
  • Slots33 cannot and will not cancel wagers of any Player account once they have been confirmed, unless the wager is declared void or unless there are circumstances involving incorrect results and settlements for reasons outlined in these Terms and Conditions.
  • All confirmed bets are considered valid even if the system is down or disconnected for any reason whatsoever. In the event of a system failure, Slots33 reserves the right to declare any or all bets void.
  • No bets are allowed after the game has started and/or the betting results have been announced. Slots33 reserves the right to refuse such bets without any prior notice to the Player and such bets will be declared void. Slots33 also reserves the right to accept or reject all or part of such bets. If, for any reason whatsoever, the system still accepts a bet inadvertently after the game has started, Slots33 reserves the right to cancel the bet and declare it void.
  • The Player acknowledges that any and all odds, indexes and handicaps are subject to fluctuation without any prior notice, and the foregoing can only be determined at the time the bet is accepted. If any system error or failure results in the inaccuracy of odds, indexes and handicaps, the bet placed will be deemed void. Slots33 reserves the right (but not the obligation) to make reasonable efforts to contact the Player and allow the Player to place another bet with the correct odds, indexes and handicaps.
  • The usage of any electronic, mechanical, robotic or any other such devices to make automatic playing decisions is resolutely forbidden. If it is detected by Slots33 that a Player has violated this term, action may and will be taken including banning the Player from future promotions and/or play, confiscating net winnings, and the offering of such information to a casino industry database of restricted players. We reserve the right to void, refuse and reject any bets placed by players who are suspected of abnormal/irregular bets or use of artificial intelligence (bots).
  • Slots33 strictly prohibits any Player from placing repeat bets on the same game at any given time.
  • Slots33 reserves the right to accept or reject all or part of any bet placed without providing any reason.
  • Stakes will be deducted from the respective Player account at the time the bet is placed, regardless of when the results are determined or announced. Slots33 cannot and will not refund bets placed on games where bets have been purchased for future draws that have yet to be resolved or concluded. Such bets will be resolved upon completion of such games and winnings, if applicable, will be credited to the respective Players’ accounts at that time.
  • Minimum stake amount applies and the amount is dependent on the particular Game/Product.
  • For Sportsbook Mix Parlay, the maximum betting limit is MYR 1,000 per bet/ticket. Each bet/ticket has a maximum payout of MYR 100,000.
  • Only valid bets / wagers placed on any game of Live Casino and Sportsbook that generated a win or loss return will contribute to the turnover requirement.
  • All drawn or tied wagers, cancelled or void bets, or wagers on odds less than Euro 1.50 or Asia 0.5, or bets placed on two opposing sides in a single game will not be taken into account towards your turnover accumulation.
  • Only 25% of total wagers placed on any game of Roulette (all variations), plus 50% RNG Games & Slots will be counted towards the turnover requirement.
  • Only 25% of total wagers placed on any Fishing Games will be counted towards the turnover requirement.
  • By accepting these Terms and Conditions, the Player agrees that Slots33 and its records shall be the final authority in determining the terms of any wagers placed as well as the circumstances in which those wagers were made.
  • All transactions at Slots33 are conducted in Malaysian Ringgit (MYR).
  • Third-party transactions are strictly prohibited. Deposits and withdrawals will only be approved under the bank account name whose identity is the same as the profile registered in the Player’s account.
  • Slots33 reserves the right to determine the payment methods offered for deposit and withdrawal transactions. The Player agrees that Slots33 may at its sole discretion, decide what constitutes a qualifying transaction on a per transaction basis.
  • Slots33 shall not be responsible or liable to you for any funds credited to a Player account in error. We reserve the right to void any transactions involving such funds. If funds are mistakenly credited to your account, it is your responsibility to notify us immediately of such an incident.
  • Slots33 reserves the right to review transactions records and logs from time to time, for any reason whatsoever.
  • Winnings will be automatically added to the respective Player’s account, as deemed appropriate. These updates of the Player accounts are not 'proof of win' and/or may refer to funds that have been transferred (debited) from your respective Account. If upon manual review there is evidence of fraud or malpractice, Slots33 reserves the right to void certain winnings and to take appropriate action against any Player’s account accordingly.
  • For any withdrawal, winnings will be paid through a payment method determined by Slots33.
  • In order to make any withdrawal, you must first complete the required wagering for the deposits and bonuses. The wagering requirement will be specified under individual promotions. While deposits without promotions are subject to x1 turnover prior to withdrawal.
  • The Player will not be able to withdraw any winnings until all participation terms for individual promotions have been met.
  • Prior to releasing or approving any withdrawal, Slots33 reserves the right to request any Player to furnish the Management with required information such as proof of Personal Identification, front and back copy of credit card/debit card, Passport, Driver’s License, recent bank statement or other appropriate documentation as Slots33, at its sole discretion, deems necessary. Should the Player fail to comply with any security request, Slots33 reserves the right to deem void any winnings in the Player’s account.
  • Any applicable taxes and fees incurred upon any winnings that have been awarded to you as well as all other payments made to the respective Player are considered to be the Player’s sole responsibility. Slots33 reserves the right to report and withhold any amount from the Player’s winnings in order to comply with any applicable law. Winnings cannot be transferred, substituted or redeemed for any other forms of rewards.
  • Slots33 reserves the right to withhold a withdrawal if the Player account is under investigation for any fraudulent activities. In the event that a Player is suspected of engaging in any bonus abuse, fraud, taking unfair advantage of us and/or other suspicious activity, Slots33 reserves the right to confiscate bonuses, associated winnings and/or deposits from the Player’s account.
  • In the event that any terms of the offers or promotions are breached, abused and have not been fulfilled by eligible Player account holders, or if there is any evidence of a series of bets placed by a customer or group of customers, which, due to a deposit bonus or any other promotional offer, resulted in guaranteed customer profits, irrespective of the outcome, whether individually or as part of a group, Slots33 reserves the right to withhold, cancel or reclaim the bonus as well as all winnings. In addition, to cover administrative costs and processing fees, Slots33 reserves the right to levy an administration charge on the Player with a value that could reach up to the value of the deposit bonus.
  • If while playing at Slots33, the Player wins a sum regarded by the Management as worthy of publicity, the Player agrees to make him/herself available for any event of such nature as arranged by Slots33.
  • There may be circumstances where Slots33 is required to freeze the monies in the Player’s account which will prevent the Player from using the services on the Website, and at the same time, supply relevant Player details to the applicable authority, regulator, external party, etc. These actions will be taken when Slots33 has reason to believe that the Player’s account may have been or are being used for, including but not limited to, the following activities:
    • Player is under 18 years old
    • Abuse of bonuses and/or promotions
    • Fraud or attempt to defraud
    • Collusion, match rigging or cheating of any kind
    • Money laundering, including where this is linked to terrorist funding
    • Jeopardizing the integrity of the sports or events in the betting markets offered by the Website
    • Player is trying to use the products or services outside of acceptable territory of the Website
  • Slots33 reserves the right to void any winnings, freeze and forfeit any account balance, and/or deactivate the Player’s account at any time if the Player violates any of the warranties and representations set forth in these Terms and Conditions.
  • In the event that one Player registered multiple accounts and one of the accounts is suspended or terminated for any reason, Slots33 reserves the right to freeze, suspend or terminate all other duplicate accounts as well as cancel all transactions associated with those accounts.
  • Automatic playing of Games via the use of any third-party software and any form of manipulation of any Games or any Player's account data are strictly prohibited and may result in the termination of the offending Player’s membership, deletion of all associated accounts, the cancellation and/or confiscation of any outstanding prizes and deposits, as well as civil/criminal prosecution against the offending Player. By agreeing to these Terms and Conditions, the Player agrees that Slots33 possesses the complete and unfettered right, based on its own discretion, to terminate any Player’s account for any reason whatsoever, and without limiting the generality of the foregoing, should it be of the Management’s opinion that the Player’s participation on the Website, or on any games offered therein, is damaging to the principles under which the Website is operated. The Player hereby waives any and all recourse against Slots33 in the occurrence of any such termination.
  • By agreeing to these Terms and Conditions, the Player agrees that Slots33 cannot be held responsible for any damage, loss, or injury resulting from tampering, or other unauthorized access or use of the Website or Player’s account. Any attempt by any Player to gain unauthorized access to the Website's systems or Player’s account, to interfere with procedures or performance of the Website or Games, or to deliberately damage or undermine the Website or Games is subject to civil and/or criminal prosecution and will result in immediate termination of the Player’s account as well as the forfeiture of any and all prizes that the Player has and have been entitled to.
  • Slots33 reserves the right to suspend and/or terminate a Player's account at any time if it is believed that the Player has breached any of these Terms and Conditions or has acted in a manner of cheating, hacking, attacking, manipulating or damaging the normal betting spirits. Any winnings and/or payout including balance in the account shall be deemed forfeited and void.
  • Should any Player found to be participating, or attempting to participate, in strategies or patterns of play that Slots33, at its sole discretion deems to be abusive, Slots33 reserves the right to deny, withhold, revoke or withdraw the Player’s entitlement to any promotion, winnings or bonus, or terminate the Player’s access to the Website and/or suspend the Player’s account. In such circumstances, other than the original deposit amounts, Slots33 shall not be obliged to refund any funds that may be in the Player’s account.
  • Any attempt to collude or actual collusion between two or more Players is strictly prohibited and may result in the immediate termination of the suspected Player’s account. By agreeing to these Terms and Conditions, the Player agrees that Slots33 may at its sole discretion, decides to terminate any suspected Player’s access to the services and/or block the Player’s account, should it be of the Management’s knowledge that the Player is sharing knowledge of games or other information with any other Player(s) with attempt to gain an unfair advantage over other Players. Slots33 will not be responsible for any loss experienced by the Player as a result of the collusive or unlawful activity of any person using the products or services.
  • The Player will be liable to pay Slots33, on demand, all costs, charges or losses experienced by the Website, as a result of any fraudulent activity by the Player. This includes any direct, indirect or consequential losses, any loss of profit and loss of reputation, arising directly or indirectly from the Player’s fraud, dishonesty or criminal act.
  • By agreeing to these Terms and Conditions, the Player acknowledges that full freedom from errors is impossible to achieve with regards to computer software. Should the Player become aware that the software contains any such error, glitch or incompleteness, the Player is legally bound to refrain from taking any advantage of it/them. Moreover, upon becoming aware of such errors, glitches or incompleteness, the Player is legally bound to promptly notify Slots33 in writing. Should you fail to fulfil your undertakings under this clause, Slots33 is entitled to full compensation for all costs, including costs for rectifying the software that may arise from the Player’s omissions or actions in taking advantage of such errors, glitches or incompleteness.
  • Should there be any dispute concerning a Player’s account, Slots33 reserves the right to suspend the Player’s account until a resolution is reached. Lodging a report of any dispute must be made in writing and must state the date, time and details of dispute. To lodge a dispute, it must be sent via Live Chat to Slots33 support. The Management takes member disputes very seriously and will endeavor to take all necessary and reasonable steps in order to investigate and ultimately resolve all disputes.
  • In the event that Slots33 temporarily suspends the provision of services and/or freezes a Player’s account, the Player involved is required to implement the necessary corrective actions, if the situation can be remedied. Once Slots33 confirms that the Player has successfully completed the necessary corrective measures, the provision of the services and the Player’s account may be reinstated.
  • Slots33 reserves the right to suspend and/or terminate any Player’s account for any reason whatsoever and at any time without prior notice. Any remaining balance of credit in the account at the time of such suspension and/or termination will be refunded to the owner of the account via a payment method that will be determined by Slots33. Slots33 also reserves the right, at its sole discretion, to deem void any winnings and to forfeit any balance of credit or any other winnings or entitlements of any Player’s account as well as any Player’s use Slots33’s services.
  • Slots33’s decision on any aspect of a Player’s account, use of the services or the Website, is final and shall not be open to review or appeal. Slots33 will give the Player reasonable notice before doing so, unless circumstances dictate that Slots33 is legally or practically cannot do so.
  • Links to external websites are provided for user convenience only. Slots33 assumes no responsibility and does not undertake to ensure the accuracy, timeliness or maintenance of the content in such links.
  • Slots33 is not responsible for the content and/or privacy policies of the external websites.
  • Slots33 shall not be liable for any loss or damage incurred or suffered by any user arising from or in connection with links to external websites.
  • Under no circumstances shall Slots33 be associated or affiliated with any statement, opinion, trademark or service mark, logo, insignia, product, service or with the operator or owner of an external website.
  • All Players shall hold the Management of Slots33, its employees, officers, directors, shareholders, licensees, distributors, wholesalers, parents, affiliates, subsidiaries, advertisers, promoters or other agencies, media partners, agents and suppliers harmless and unaccountable immediately on demand and shall fully indemnify any or all of these parties from any and/or all claims, losses, costs, damages, liabilities and expenses whatsoever (including legal fees) that may arise, including those from any third parties.
  • Any participation in the Games is entirely a personal choice, based on personal judgment, analysis, and is at the Player’s own risk. By playing the Games, the Player acknowledges that the Website and/or Games are not offensive, disgusting, unfair or contrary to public morality.
  • Slots33 does not guarantee that the services offered match the Player’s expectations or standards, and it shall be the Player’s responsibility to ensure that the required configuration and essentials for utilizing the services are maximized. The Player acknowledges that part or all of the information may be provisional in nature and may be subject to revision or modification.
  • We will not be responsible or liable to any Player for any loss of content or material uploaded or transmitted through the Play. By agreeing to these Terms and Conditions, the Player confirms that we shall not be liable to the Player or any third party for any modifications to, suspensions of or discontinuance of the Play.
  • Slots33 pledges to offer both fair and timely dispute resolutions and redress without undue cost or burden, by holding detailed wager and transaction records of all its financial dealings. These records are archived for a period of 5 years (from the date of transaction) and are accessible by the dispute resolution authority upon request.
  • Despite every effort to ensure total accuracy in records, Slots33 does not and will not accept responsibility for any errors or omissions with respect to the information provided on the Website.
  • This disclaimer shall be read in full and shall be construed only after reading the Terms and Conditions and Privacy Policy. By using this Website, the Player is deemed to have read, understood and acknowledged all the Terms and Conditions, Privacy Policy and disclaimer.
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